38241.108.WH1 # 38241 | Ajax Hub 2 (4G) Jeweller white is an advanced security control panel that ensures always-on connections thanks to three communication channels—Ethernet and dual 4G SIM—with instant switching to ensure continuity even in the event of an unstable network. The Jeweller and Wings radio protocols offer encrypted transmissions, coverage up to 2,000 m, and rapid sending of MotionCam photo verifications, with confirmation of receipt and automatic data backup. The Ajax cloud, with 99.99% availability, enables comprehensive remote monitoring, over-the-air software updates, and instant notifications via app, calls, and SMS. The hub integrates anti-sabotage protection, jamming detection, and an internal battery of up to 16 hours, supporting up to 100 devices and ensuring maximum security. Ajax
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referencia : 38241.108.WH1
brand : Ajax Systems
EAN: 4823114015083
Disponibilità: 2
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38241.108.WH1 | SECURITY SYSTEM CONTROL PANEL WITH PHOTO-VERIFICATION SUPPORT
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The Ajax Hub 2 (4G) Jeweller, 38241.108.WH1 , white is an advanced security control panel designed to ensure always-on communication via Ethernet and dual 4G SIM, ensuring continuity even in the event of an unstable signal. Thanks to the encrypted Jeweller and Wings radio protocols, the hub offers fast and secure transmission of alarms, events and MotionCam photo verification, with coverage of up to 2,000 m and data backup in the event of outages. The Ajax cloud with 99.99% availability allows remote configuration, OTA updates and comprehensive monitoring, while anti-sabotage functions, a built-in battery of up to 16 hours and compatibility with 100 devices make the hub ideal for professional systems.
Main specifications:
- Triple connection: Ethernet + 2 4G SIMs with automatic switching
- Jeweller and Wings protocols for encrypted communications and rapid photo-verification
- Radio coverage up to 2,000 m (Jeweller) and 1,700 m (Wings)
- Ajax Cloud with 99.99% availability and full remote management
- Built-in battery up to 16 hours and anti-sabotage protections
- Support for up to 100 Ajax devices
Further details
The hub features three parallel channels— Ethernet and two 4G SIMs —that ensure operational continuity through automatic switching in a few seconds, maintaining a constant connection with users, the cloud, and monitoring centers even in unstable network conditions or in the event of failures.
Technical data sheet
| 38241.108.WH1 | |
| Capacity | |
| Wireless Ajax devices | up to 100 Specifically, up to 10 sirens and 1 range extender. |
| Third-party IP cameras | up to 25
|
| Users | up to 50
|
| Automation scenarios | up to 32
|
| Security groups | up to 9 |
| Rooms | up to 50 |
| Wireless communication | |
| Jeweler communication technology | Proprietary wireless communication technology to transmit commands, alarms, and events. Key features:
|
| Radio frequency bands | 866.0 - 866.5 MHz 868.0 - 868.6 MHz 868.7 - 869.2 MHz 905.0 - 926.5 MHz 915.85 - 926.5 MHz 921.0 - 922.0 MHz Depence on the sales reaction |
| Maximum effective radiated power (ERP) | < 20 mW Featured automatic power control to reduce power consumption and noise interference. |
| Radio signal modulation | GFSK |
| Wings communication range | Up to 2,000 m Up to 6,500 ft Between the hub and connected devices (in an open space). Maximum range depends on the connected device. |
| Polling interval | from 12 to 300 s Adjusted by PRO or user with admin rights in the Ajax apps. |
| Encrypted radio communication | All the data stored and transmitted are protected by block encryption featuring a dynamic key. |
| Radio frequency hopping | To prevent radio interference and radio signal interception. |
| Wings communication technology | Proprietary wireless communication technology to transmit photo verifications. Key features:
|
| Radio frequency bands | 866.0 - 866.5 MHz 868.0 - 868.6 MHz 868.7 - 869.2 MHz 905.0 - 926.5 MHz 915.85 - 926.5 MHz 921.0 - 922.0 MHz Depence on the sales reaction |
| Maximum effective radiated power (ERP) | < 20 mW Featured automatic power control to reduce power consumption and noise interference. |
| Radio signal modulation | GFSK |
| Radio signal range | Up to 1,700 m Up to 5,500 ft Between the hub and connected devices (in an open space). Maximum range depends on the connected device. |
| Encrypted radio communication | All the data stored and transmitted are protected by block encryption featuring a dynamic key. |
| Radio frequency hopping | To prevent radio interference and radio signal interception. |
| Recommendations | The device operating voltage is 110–240 V~. Hub is designed for indoor installation only. |
| Communication channels | |
| Ethernet | 1 8P8C socket Up to 100 Mbps. |
| Cellular | 2 micro-SIM slot |
| Cellular bands | 2G GSM 850/900/1800/1900 MHz 3G WCDMA 850/900/2100 (B1/B5/B8) 4G (LTE) FDD B1/B3/B5/B7/B8/B20 |
| Automatic switching between communication channels | Instant switching between Ethernet and SIM. Instant switching between 4G (LTE), 3G, and 2G networks of one SIM. Switching between SIMs takes up to 4 minutes. |
| Communication channels prioritization | 1. Ethernet 2. Cellular connection Communication channels work in parallel, to increase system reliability. Most of the data is transmitted via Ethernet. |
| Notifications | |
| Supported notification types |
|
| Event types |
|
| Photo verification | |
| Photo verification types |
|
| Photo delivery time | up to 9 s by default. |
| Photo resolution | up to 640 × 480 pixels Depends on the detector. |
| Number of photos in a series: | from 1 to 5 pictures |
| Monitoring | |
| Supported protocols |
|
| Event types |
|
| Power Supply | |
| Main | 110–240 V~, 50/60 Hz Up to 10W of mains power consumption. |
| Backup | Built-in backup battery: Li-ion 3 А·h Up to 15 hours of offline operation when the Ethernet is switched off. |
| Alternative | 6 V⎓ (when using 6V PSU for Hub 2/Hub 2 Plus/ReX 2) 12–24 V⎓ (when using 12–24V PSU for Hub 2/Hub 2 Plus/ReX 2) Requires the appropriate alternative power supply unit (sold separately) |
| Anti-sabotage | |
| Tamper alarm | The system receives notifications about attempts to detach the device from the surface or remove it from the mounting panel. |
| Protection against spoofing | devices' authentication Proprietary authentication algorithms make it impossible to spoof the hub or connected devices. |
| Frequency hopping | The users and the security company receive notifications in case of jamming or when the hub loses connection with the devices. |
| Enclosure | |
| Color | White |
| Dimensions | 163 × 163 × 36 mm 6.42″ × 6.42″ × 1.42″ |
| Weight | 360 g 12.70 oz |
| Operating temperature range | from −10°C to +40°C from 14°F to 104°F |
| Operating humidity | up to 75% |
| Casing protection class | IP20 |
| Complete set | Hub 2 (4G) Jeweler SmartBracket mounting panel Power supply cable Ethernet cable Installation kit SIM card (depends on the sales region) Quick start guide |
| Warranty | 24 months |



