Ajax Hub 2 Plus Jeweler White – Smart Burglar Alarm Control Panel with Photo Verification and Dual SIM

Ajax Hub 2 Plus Jeweler White – Smart Burglar Alarm Control Panel with Photo Verification and Dual SIM

 

38245.40.WH1 # 38245 | Ajax Hub 2 (4G) Jeweller white is an advanced security control panel that ensures always-on connections thanks to three communication channels—Ethernet and dual 4G SIM—with instant switching to ensure continuity even in the event of an unstable network. The Jeweller and Wings radio protocols offer encrypted transmissions, coverage up to 2,000 m, and rapid sending of MotionCam photo verifications, with confirmation of receipt and automatic data backup. The Ajax cloud, with 99.99% availability, enables comprehensive remote monitoring, OTA software updates, and instant notifications via app, calls, and SMS. The hub integrates anti-sabotage protection, jamming detection, and an internal battery of up to 16 hours, supporting up to 100 devices and ensuring maximum security. Ajax

Technical Data Sheet

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Artikel-Nr.: 38245.40.WH1

Marke: Ajax Systems

EAN: 4823114015144

Disponibilità: 17

Manufacturer Object ( [id] => 31 [name] => Ajax Systems [description] =>

Das 2011 gegründete Unternehmen Ajax System baut drahtlose Brand- und Alarmsysteme mit der drahtlosen JEWELLER Technologie, mit der Sie alle angeschlossenen Netzwerkgeräte sicher überwachen können. Ajax System bietet Lösungen für zu Hause, im Büro oder für kommerzielle Aktivitäten, die über eine App verwaltet werden können, immer auf dem neuesten Stand und kompatibel mit iOS- und Android-Systemen sind. Ajax-Alarmsysteme sind einfach zu installieren, in der Tat dauert es nur 15 Sekunden, um die Steuereinheit mit den Sensoren zu verbinden. Darüber hinaus können sie in Überwachungskameras integriert werden, haben eine Fehlermarge von nahezu Null und senden im Gefahrenfall in weniger als 150 Millisekunden eine Benachrichtigung (SMS, Push oder Call).

[short_description] =>

Ajax SystemsAjax Systems

Ajax-Alarmsysteme verwenden die neueste drahtlose Technologie, die alle Produkte zuverlässig und immer verbunden macht. Zusätzlich zu ihrer ausgezeichneten Leistung zeichnen sich Ajax-Alarmsysteme durch ihr modernes und elegantes Design aus.

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38245.40.WH1 | WIRELESS CONTROL UNIT WITH PHOTO VERIFICATION SUPPORT - CONNECTABLE VIA WI-FI, ETHERNET, AND TWO SIM CARDS (2G/3G/LTE)

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Ajax

The Ajax Hub 2 Plus Jeweller, 38245.40.WH1 , white, is a next-generation burglar alarm control panel designed to ensure maximum security thanks to photo verification, advanced connectivity, and intelligent device and scenario management. It supports up to 200 sensors and 25 security groups, offering easy installation, complete control via app, and stable communications thanks to the Jeweller and Wings protocols. Ideal for homes and large facilities, it ensures constant protection even in the event of a power outage, thanks to the built-in battery lasting up to 15 hours.

Main specifications:

- 4 communication channels: Ethernet, Wi-Fi and dual SIM 2G/3G/4G

- Photo verification support with MotionCam and MotionCam Outdoor

- Up to 200 devices, 200 users, 64 scenarios and 25 groups

- Jeweller (0.3s alarm) and Wings (photo in 9s) protocols, range up to 2,000 m

- Quick installation with QR code and SmartBracket, full control via app

Further details

✅ Capacity:
The hub manages up to 200 devices, 200 users, 25 security groups, and 64 automated scenarios, allowing for the control of large environments such as homes, businesses, and multi-facility complexes. This high capacity ensures a modular, scalable system, suitable for even the largest professional installations.
✅ Jeweler Communication :
The Jeweller radio protocol ensures ultra-reliable transmission of commands, events, and alarms with a range of up to 2,000 meters and alarm delivery times of 0.3 seconds. It offers tamper protection through authentication, constant synchronization, and advanced encryption, ensuring stability even in complex scenarios.
✅ Wings Communication :
Wings is the protocol dedicated to photo transmission, with a range of up to 1,700 meters and first image delivery time of just 9 seconds. It uses redundant radio channels and packet integrity control systems, ensuring image delivery even under difficult network conditions.
✅ Communication channels :
 The Hub 2 Plus integrates four channels to ensure absolute continuity: Ethernet, Wi-Fi, and dual SIM 2G/3G/4G . The presence of multiple channels allows for automatic switching in the event of problems, keeping the entire system always online and ready to transmit alarms.
✅ Photo verification:
The system supports MotionCam and MotionCam Outdoor, which send photo sequences in the event of an intrusion. Photo verification allows for immediate assessment of the true extent of the event, reducing false alarms and unnecessary interventions, and improving security management for both users and monitoring stations.
✅ Monitoring:
Thanks to integration with Ajax Cloud and dedicated apps for users and installers, monitoring is constant and completely remote. The app allows you to check device status, control scenarios, receive real-time notifications, and integrate CCTV cameras for complete system supervision.
✅ Anti-sabotage:
The hub is protected by advanced features against tampering and interception: device authentication, data encryption, packet integrity control, and continuous signal quality monitoring. Furthermore, the system immediately reports any shutdown attempts, blackouts, or radio interference, ensuring continuous security.

Technical data sheet

38245.40.WH1
Capacity
Wireless Ajax devices up to 200
Specifically, up to 10 sirens and 5 range extenders.
IP cameras or DVRs up to 100
  • Seamless integration with Dahua, Hikvision, Safire, EZVIZ, Uniview IP cameras, and DVRs.
  • RTSP support.
Users up to 200
  • Any number of admin users within the hub limit.
  • PRO accounts for installers.
  • PRO accounts for installation and monitoring companies.
  • Access management for users.
Automation scenarios up to 64
  • Alarm responses.
  • Scheduled actions.
  • Security mode changing reactions
  • Temperature changing reactions.
  • Humidity changing reactions.
  • Reactions to changes in CO2 concentration.
  • Reactions to pressing Button.
Security groups up to 25
Rooms up to 50
Wireless communication
Jeweler communication technology Proprietary wireless communication technology to transmit commands, alarms, and events.
Key features:
  • Two-way communication.
  • Advanced anti-sabotage.
  • Block encryption featuring a dynamic key.
  • Instant notifications.
  • Remote configuration via the Ajax apps.
Radio frequency bands 866.0 - 866.5 MHz
868.0 - 868.6 MHz
868.7 - 869.2 MHz
905.0 - 926.5 MHz
915.85 - 926.5 MHz
921.0 - 922.0 MHz
Depence on the sales reaction
Maximum effective radiated power (ERP) < 20 mW
Featured automatic power control to reduce power consumption and noise interference.
Radio signal modulation GFSK
Wings communication range Up to 2,000 m
Up to 6,500 ft
Between the hub and connected devices (in an open space).
Maximum range depends on the connected device.
Polling interval from 12 to 300 s
Adjusted by PRO or user with admin rights in the Ajax apps.
Encrypted radio communication All the data stored and transmitted are protected by block encryption featuring a dynamic key.
Radio frequency hopping To prevent radio interference and radio signal interception.
Wings communication technology Proprietary wireless communication technology to transmit photo verifications.
Key features:
  • Two-way communication.
  • Block encryption featuring a dynamic key.
  • Advanced anti-sabotage.
  • Package re-uploading in case of transmission errors.
  • Photo delivery check.
Radio frequency bands 866.0 - 866.5 MHz
868.0 - 868.6 MHz
868.7 - 869.2 MHz
905.0 - 926.5 MHz
915.85 - 926.5 MHz
921.0 - 922.0 MHz
Depence on the sales reaction
Maximum effective radiated power (ERP) < 20 mW
Featured automatic power control to reduce power consumption and noise interference.
Radio signal modulation GFSK
Radio signal range Up to 1,700 m
Up to 5,500 ft
Between the hub and connected devices (in an open space). Maximum range depends on the connected device.
Encrypted radio communication All the data stored and transmitted are protected by block encryption featuring a dynamic key.
Radio frequency hopping To prevent radio interference and radio signal interception.
Recommendations The device operating voltage is 110–240 V~. Hub is designed for indoor installation only.
Communication channels
Ethernet 1 8P8C socket
Up to 100 Mbps.
Cellular 2 micro-SIM slot
Cellular bands 2G
GSM 850/900/1800/1900 MHz
3G
WCDMA 850/900/2100 (B1/B5/B8)
4G (LTE)
FDD B1/B3/B5/B7/B8/B20
Wi-Fi 802.11 b/g/n module up to 600 Mbps.
Automatic switching between communication channels Instant switching between Ethernet and SIM.
Instant switching between 4G (LTE), 3G, and 2G networks of one SIM.
Switching between SIMs takes up to 4 minutes.
Communication channels prioritization 1. Ethernet
2. Wi-Fi
3. Cellular connection
Communication channels work in parallel, to increase system reliability. Most of the data is transmitted via Ethernet.
Notifications
Supported notification types
  • Push notifications
  • SMS
  • Calls
Event types
  • Alarms
  • Malfunctions
  • Security Mode Change
  • System Events
  • Non-security Alerts
  • Automation Devices
The notification types are configured for each user.
Photo verification
Photo verification types
  • Photo by alarm
  • Photo by scenarios
  • Photo on demand
Photo delivery time up to 9 s
by default.
Photo resolution up to 640 × 480 pixels
Depends on the detector.
Number of photos in a series: from 1 to 5 pictures
Monitoring
Supported protocols
  • SIA (DC-09)
  • SurGard (Contact ID)
  • ADEMCO 685
  • Other proprietary protocols
Event types
  • System alarms and events
  • Panic button coordinates
  • Photo verification
Power Supply
Main 110–240 V~, 50/60 Hz
Up to 10W of mains power consumption.
Backup Built-in backup battery: Li-ion 3 А·h
Up to 15 hours of offline operation when the Ethernet is switched off.
Alternative 6 V⎓ (when using 6V PSU for Hub 2/Hub 2 Plus/ReX 2)
12–24 V⎓ (when using 12–24V PSU for Hub 2/Hub 2 Plus/ReX 2)
Requires the appropriate alternative power supply unit (sold separately)
Anti-sabotage
Tamper alarm The system receives notifications about attempts to detach the device from the surface or remove it from the mounting panel.
Protection against spoofing devices' authentication
Proprietary authentication algorithms make it impossible to spoof the hub or connected devices.
Frequency hopping The users and the security company receive notifications in case of jamming or when the hub loses connection with the devices.
Enclosure
Color White
Dimensions 163 × 163 × 36 mm
6.42″ × 6.42″ × 1.42″
Weight 360 g
12.70 oz
Operating temperature range from −10°C to +40°C
from 14°F to 104°F
Operating humidity up to 75%
Casing protection class IP20
Complete set Hub 2 Plus Jeweler
SmartBracket mounting panel
Power supply cable
Ethernet cable
Installation kit
SIM card (depends on the sales region)
Quick start guide
Warranty 24 months
All our products are in conformity with the in force CE normative (read here). To ask for a copy of the certification fill out this form

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